DIVEDEER Home intelligent cleaning robot with automatic water spraying function, anti drop magnetic glass cleaning machine
Free returns on all eligible orders
You have 30 days to request a return. All sale items are final sale.
SPECIFICATIONS
Brand Name: DIVEDEER
Certification: ce
Choice: yes
High-concerned chemical: None
Origin: Mainland China
Power (W): <800W
Voltage: 100 - 240 V
Hey! Friend Please note that you should double check the model number you want to buy before placing an order. When placing your order, please check the model number you need so that you don't buy the wrong model and get a return or refund. (Note, 1. We have a total of two styles of window cleaners, the first model is printed with the "DIVEDEER" brand logo, and the second model is not printed with this logo. Both models will be shipped randomly.2.We have two colors for the product remote control, the first one is white and the second one is black, both colors will be shipped randomly.3.The sku inside the link that says 5600pa is for two wheels, one wheel is 2800pa.)
Hi Dear buyers.
1. This product must be connected to the power cord to use, not WIFI style.
2. The remote control will not light up, put 1 pair of batteries into it, you can use it, (batteries are not included in the product, you need to buy them separately)
3. The machine has two modes, the first is the automatic mode, the second is the manual mode (After the machine lights up, it is useless to use the remote control, this is the automatic cleaning mode, if you don't want the automatic mode, you need to turn off the machine and wait for 1-2 minutes to restart the machine, turn on the machine and long-press it for 20 seconds, then it will enter into the manual mode, then you can use the remote control)
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The whole machine has passed CE, FCC, ROHS quality testing and certification;
The power supply passes the CCC, CE, FCC, UL, ROHS safety testing and certification;
Packing list:
1 main unit
1 power cord + adapter,
1 remote control
2 pairs of cleaning rings (4 pcs)
1 4-meter extension cable
1 spray bottle
10 cleaning cloths (YTK-330 has 12 cleaning cloths)
1 product manual (in English)
Using way:
1. Wait 20 seconds after starting up until the blue light stop flashing，Then start working. Because the robot need 20sec to detect the glass plane.
2. Binding the safety rope when using, Prevent falling from high altitude.
3. Spray some water on the edge of the Mop when working, will be better effect.
4. When you receive the item, please contact us if you have any questions, we will solve it for you.
(When you don't know how to use it, I will give you answer and send you an operation video)
Shipping information
Shipping Policy
Order Processing
- Orders are typically processed within 3-5 business days.
- Processing times may vary during peak seasons or holidays.
Shipping Origins
- Most items are shipped directly from Mainland China.
Delivery Times
- Delivery times may vary based on your location and the shipping method selected.
- Estimated delivery is 2-6 weeks, but delays are possible due to customs, weather, or other unforeseen circumstances.
Tracking
- Tracking information will be provided when available.
Customs and Duties
- Customers are responsible for any customs duties or taxes.
Contact Us
For questions about shipping, contact us at support@eqtrend.com.
Returns & warranty
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at eqshop@eqtrend.com. Please note that returns will need to be sent to the following address: 4755 Van Horne Avenue, Montreal, Quebec H9R 3C4
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return rules summary
- Returns accepted for 30 days
- Customer provides return shipping
- No restocking fee
- No final sale items
You can always contact us for any return question at eqshop@eqtrend.com.
For more information, please review our Return/Refund Policy.
